Housekeeping & Reception Guest Service Agent
Bluegum Dubbo
Dubbo, NSW Part-time
Our company
Travellers is a proud Australian, family-owned company, driven by a mission to create best-in-class ‘home away from home’ accommodation for our guests.
We are looking for a Housekeeping & Reception Guest Service Agent to join our team at Bluegum Dubbo, 109 Cobra Street, Dubbo, NSW — a 4.5-star boutique motel in the heart of Dubbo, known for high occupancy, strong guest satisfaction and a collaborative management culture.
Role overview
This is a hands-on support role in a busy motel, working alongside a small management team. Housekeeping is the core of the role, supported by reception duties and occasional management relief coverage — a genuine opportunity to make an impact and to develop reception and relief management skills.
Key responsibilities
Housekeeping — the core of the role
- Service and clean guest rooms for daily turnover
- Maintain high cleanliness standards throughout
- Check and restock cleaning supplies as needed
- Flag any maintenance issues to management
- Work independently during your scheduled shifts
Reception support
- Answer phones and take messages
- Help with guest check-ins and check-outs
- Assist with booking systems under guidance
- Light admin and general reception tasks
Incidental relief
Relief duties are not a primary focus — they come as needed and develop gradually as you learn our systems.
- Occasional coverage when management takes days off or leave
- On-call support once you are confident with the systems
Who we are looking for
Essential
- Housekeeping or hospitality experience (motel, hotel or similar)
- Strong attention to detail and high standards
- A reliable, professional and friendly approach
- The ability to work independently
- Comfortable with flexibility — weekends and occasional relief duties
- Basic phone and email skills
Desirable
- Experience in reception or front-desk work
- Familiarity with booking systems or hospitality software
- A willingness to learn and adapt
- A problem-solving attitude
- Australian residency or a valid work visa
What we offer
- A competitive hourly rate, confirmed based on experience
- A supportive, collaborative management team
- Flexible rostering and reasonable scheduling
- The opportunity to develop reception and relief management skills
- A role that genuinely matters in a busy, well-run motel
Hours and location
- Hours: 18–24 hours per week to start, flexible based on the candidate and operational needs
- Location: Bluegum Dubbo, 109 Cobra Street, Dubbo NSW 2830
- Start date: October 2026, negotiable
Our team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.
To apply, send your CV, a brief cover letter telling us why this role appeals to you, and contact details for two professional referees to manager@bluegumdubbo.com.au, or call Werner or Sarah on 0431 660 102.