How we handle your information.
Travellers Group (Travellers Motels Pty Ltd, ABN 13 672 236 298, "Travellers Group", "we", "us") is committed to protecting the privacy of visitors to travellersgroup.com.au and of the guests, partners, candidates and stakeholders we deal with. This policy describes how we collect, use, store and protect personal information. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What we collect
We collect personal information you provide directly — for example when you contact us, request information, subscribe to updates, enquire about partnerships or investment, or apply for a role. This typically includes your name, contact details, organisation and the content of your enquiry. We also collect technical information automatically when you visit our website, including IP address, browser type, pages visited and referral source, used for analytics and to improve the site.
How we use it
We use personal information to respond to your enquiry, manage partner, investor and employment relationships, send updates you have consented to receive, comply with legal obligations, and improve our services and website. You can unsubscribe from marketing communications at any time.
How we share it
We share personal information only as necessary: with service providers who help us operate (for example email, analytics and hosting providers), within the Travellers Group network of properties where relevant to your enquiry, and with government agencies where legally required. We do not sell personal information to third parties.
How we store it
Information is held in our business systems and those of our service providers. We retain information for as long as required to deliver services, comply with legal obligations and resolve disputes.
Cookies & analytics
Our website uses cookies and similar technologies for analytics and to understand how visitors use the site. You can disable cookies via your browser, though some functionality may be limited.
Your rights
You can request access to the personal information we hold about you, ask us to correct inaccuracies, or request deletion (subject to our legal obligations to retain records). To make a request, contact us using the details below.
Updates to this policy
We may update this policy from time to time. The most current version is always available at this URL.
Contact
Privacy enquiries can be directed to:
Travellers Group (Travellers Motels Pty Ltd)
Suite 1401, Level 14, 100 Edward St, Brisbane QLD 4000
info@travellersgroup.com.au
(07) 3036 7313